Return Policy

Due to an increase in fraudulent return requests, we have implemented a No Return Policy effective immediately. While we are committed to providing high-quality products and exceptional service, we can no longer accept returns.

 

However, we understand that issues may arise, and we are happy to offer store credit for defective items only. Please review our policy to see if you qualify for a store credit.

RETURN POLICY
If you received a defective item, we would be happy to assist you with a return as long as we are notified by email of your intent within 5 days of the item(s) being received. After 5 days, we are unable to accept returns on any purchases. We will need to receive the original item(s) back before the refund will be issued.

To start a return, there are only 2 easy steps: 1. Contact us at info@movingabroadllc.com with a copy of your receipt or proof of purchase. 2. A customer service agent will provide you the return address via email within 24 to 48 hours.

To be eligible for a return, your item(s) must be in the same condition that you received it. It must be unworn or unused, with tags (if it applies), and in its original packaging. Items must be returned unwashed, smoke-free, without stains or tears, no deodorant and perfume free. Your item's description must not have been listed as a final sale item. We reserve the right to refuse a return if these conditions are not met.

When returning an item to Moving Abroad, LLC, all postage and packaging costs will be the customer’s responsibility. Item must be returned within 5 business days of the delivery date. Original delivery costs will not be reimbursed.

Free shipping promotions only applies to the original shipment; therefore, any items to be re-delivered for any reason will be the customer's responsibility.

Once a return is received, please allow at least 5 business days for it to be processed. Once your return is processed, the store credit will be provided to you via email. Due to our limited inventory, we do not offer exchanges.

We highly recommend returning item(s) with a tracking number. Unfortunately, we cannot take responsibility for parcels that do not reach us when being returned.

Can I cancel my order?
Unfortunately, we are unable to cancel orders. Please be sure that you are committed in receiving the item(s) that you purchase. Once you submit your payment, the order is immediately sent for processing and cannot be reversed.